Work Description: Installation of water heater ,furnace check and clean . Removal of old water heater .

Comments: Comfort solutions, are great ! Not only did Dana install a water heater . He checked my furnace and found it had a problem . One of the burners was collapsed and was allowing fumes to go through the vents in the house . He repaired it and saved me buying a new furnace ! I must admit it's great to find a fair and honest person . Who has wonderful prices and truly cares how his work is performed . THANK YOU DANA !!!

Work Description: Repair Natural Gas or Propane Furnace / Forced Air Heating System

Comments: Dana is very detail-oriented and did a superb job installing the furnace/AC. Very efficient. Great contracter to work with. It was a wonderful experience all the way around. I highly recommend Dana and Cleveland Comfort Solutions, In

Work Description: Ignition serviced / condenser cleaned

Comments: We have relied on the service of Cleveland Comfort Solutions in the past & knew they were the ones to call when our heating system failed to work properly and the weather temperatures changed . Our service man Dana was prompt to figure out the problems & quick to fix them. The job was complete to our satisfaction & the price charged for service was perfect. We feel confident and know we made the right choice.

Work Description: The tech had to do a few adjustments on the furnace.

Comments: Very pleased with the service. Would call them again, if necessary.

Work Description: Air conditioning total replacement and possible furnace replacement as well.

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Work Description: Furnace repair. Collector box and fan replaced.

Comments: DO NOT USE BTU Comfort Solutions. Their technicians will overcharged you for very shotty work. After they "claimed" they fix the issue, my furnace went out the next day. Then they wouldn't come back out the next day claiming they were too busy. And when they did come back out they still couldn't figure out the issue and all they wanted to do was try and sell me a service plan. Dana diagnosed the problem right away and came out on the weekend to repair it. He went out of his way to go find the part for it. I definitely recommend Dana!! He's a honest hard working person that will back his word up!!!

Work Description: Replaced gas value on the furnace, corrected gas leaks and cleaned the furnace.

Comments: Dana came right away, explained the problem throughly and fixed it. Made sure that that the furnace did not have any more problems. He made us customers for life for the future. Thank you.

Work Description: Replaced Wholehouse AC compressor.

Comments: Dana was excellent to work with, complete and knowledgable. Price was better than others and work was done on schedule.

Work Description: Fixed non-firing furnace

Comments: Dana was recommended to us and we have never been happier! We live decently far away from his business, yet he was timely, pleasant, professional and got the job done! He explained everything to us and gave us some good tips for the future. He came out within 24 hours which was great since our house had fallen to below 60 degrees without working heat! He also recommended and installed a new programmable thermostat (we had the old style one that you manually pushed to the temp you want) and we have been so happy! Our house has maintained a more stable temperature AND our heating/cooling bills have gone down quite a bit! I will happily recommend him in the future - he has definitely found a customer for life!

Work Description: AC not cooling. Check thermostat on call for cool. Check blower at furnace on call for cool. Check filter. Check AC on call for cool. Nothing is happening at AC. Check capacitors. Check contactor. Check fuses at disconnect. Replace fuse with new fuse.

Comments: It's never a good thing when your AC fails on the hottest day of the year!!! When I called Cleveland Comfort Solutions early this morning, I was pleasantly surprised when Dana assured me that he could come by early afternoon, and take a look at my AC unit. When he arrived, I was thoroughly pleased at the level of professionalism with which Dana conducted his business...and I was amazed at his quick servicing and restoral of my AC - as well as the unbelievably affordable price! I will not hesitate in referring Dana to all of my family, friends and neighbors for AC and heating repairs or replacements. Dana - thank you so much! I am a customer for life!

Work Description: Repair A/C unit

Comments: Dana is a true professional! Called and even though he was busy he fit me in his schedule within 24 hours. He was on time, he assessed the issue and had my A/C working great in no time! This is the second time (two different houses) I have used him and he has been A1 each time!

Work Description: Complete check of my A/C systenm, plus recharging the system as well.

Comments: I found Dana on line on a Sunday Night. I emailed him, and within 5 minutes, he had called. We spent close to an hour on the phone trying various things, hoping maybe to save me a service call, but to no avail Dana was here the next morning, right on time, and worked quite awhile to make sure he checked everything. After all of his work, he wasn't happy with his readings, so after his next visit, he returned to tweak my system. He did a great job, and spent more time, than most would, but he wanted it done right. I found Dana to be one of the few, who is honest, hard working, and is not happy, until the customer is. I would gladly recommend Dana for all of your A/C needs, and can assure you, should I have any other issues with my system, He'll be the one that I call. Thanks for a job well done!!!!!!!!!!!!!!!!AAAAAAA+++++++

Work Description: Air conditioner was not cooling the air coming into the house. Dana correctly and efficiently located the source of the problem and replaced a simple part at a reasonable price. Took less than 45 minutes total to finish everything!

Comments: DId a great job! Very professional, pleasant, and personable! Worked us into his schedule the same day we called. Dana was also able to save us money by finding a lower cost option for the replacement part! Will definitely contact him again for any future cooling/heating problems.

Work Description: Repair or Service a Central Air Conditioning System

Comments: good followup/ timely and professional

Work Description: Control wires for AC unit

Comments: Dana arrived promptly to investigate why our AC unit would not turn on. He took the time to show why it was not working and the pros/cons of the different repair options. He took the time to do the job right, even stopping to make sure the baby gate was latched each time he used the stairs.

Work Description: Repair Natural Gas Forced Air heating System

Comments: "My heating and cooling specialist from Cleveland Comfort Solutions was very knowledgable. The specialist was very polite and cared a great deal about making sure the services I needed were done right. We have heat all"

Work Description: repair furnace

Comments: "It was a great experience with Cleveland Comfort Solutions Inc. The professional who helped us is very patient and fixed our problem in a timely manner."

Work Description: Repair Natural Gas Furnace

Comments: "Prompt,courteous service without any padding in the pricing. Both the repair and install estimates were very competitive."

Work Description: Repair Natural Gas, Propane or Electric Furnace / Forced Air Heating System

Comments: "Very positive experience. Technician quickly resolved the issue and provided information to allow us to avoid the issue in the future."

Work Description: Repair Natural Gas Furnace/Forced Air Heating System

Comments: The furnace in a rental property had failed. I was able to get Cleveland Comfort Solutions to respond quickly. A technician was dispatched in less than 2 hours. He isolated and fixed the problem within an hour. Thank you."

Work Description: Repair or Service a Central Air Conditioning System

Comments: Fast, efficient, professional and reasonable. Thanks

Work Description: Furnace and A/C running at the same time.Due to improper wiring of A/C unit by another company.Dana diagnosed and quickly corrected this problem.

Comments: 10/4/10 I was referred to Dana"s company by my sister.She was very impressive by Dana's commitment to accurately diagnosis and repair .Dana has serviced my home's HVAC needs ,today being the 4th time . He is always professional, prompt,neat,and clean.Not only does he provide great service calls ,he also provides preventive care instructions .I will continue to recommend Dana to any one needing HVAC service.

Work Description: Reworking and renew duct work @ commercial property.

Comments: Dana and his company Cleveland Comfort Solutions Inc were more then we could have asked for. He was always there when he said he would and very reasonable and trust worthy. Everything passed inspections with flying colors and on the first time. I will be calling him if anything else is needed for the salon in the future. Were so happy wet to have found someone to trust not only into our business but also in our homes. He will also be taking care of us though out the year for check ups. Thank you again Dana and thanks for everything !

Work Description: Replaced furnace and A/C unit

Comments: Dana did an excellent job installing and replacing our furnace and A/C system. It started with an initial quote where he was very thorough with our options and what was going on with our aging system. He presented us promptly with quotes and was able to start the job in a timely manner. He was very professional about his business but we also enjoyed having him around the house. He even got a card for our new baby after he was born. The work quality was excellent and I would not hesitate to recommend him to friends and family, in addition to using him again in the future for any other jobs. Thanks Dana!!

Work Description: I needed a new central air conditioner and heater.

Comments: First, I checked Angie's List to find all the competent and licensed companies. Then I called ALL of them and compared components, prices and services. The VERY best in ALL categories was Cleveland Comfort Solutions ! Not only were they on-time, the work was professional, neat and the inspector from the city said the work was exceptional!

Work Description: Heating & A/C

Comments: Second time they have been to the house. The first was in October, 2009 for an emergency call: no hea tand we were happy with their service at that time. . The most recent visit was to perform general service to the furnace and clean the construction dust and dirt from the interior left by the builder. He connected more wires, guages and testers than I thought possible for a furnace check.Dana was the service provider on this call. He arrived on time, offered an appropriate greeting and introduction and was ready to get to work. During his service to the furnace, I remembered that I had purchased two years ago a digital thermostat that was never installed. He was agreeable to install that as well. I am sure he spent more time in the house than he had planned, several hours, but worked without concern or complaint. He cleaned up the area after his work was complete. He was professional, thorough and friendly. Highly recommend. He was far superior to the big company I used had previously. He will be my provider from now on. I will recommend him to others.

Work Description: Repair or Service a Central Air Conditioning System

Comments: "Dana was phenomenal and quick! He really went the extra mile to ensure that we got our ancient air conditioner up and running. We know we need a new unit, but it isn't in our budget right now... so Dana made sure we could at least get through this summer a little cooler. Thanks Dana

Work Description: Repair or Service a Central Air Conditioning System

Comments: "Excellent service, diagnosed the problem quickly, was reasonable in price and checked my filter also. I was very satisfied!"

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Work Description: Repaired an AC unit that was running but not cooling, and capped off a few gas lines that I needed to cap (I asked him for a referral, and he offered to do them at the same time.)

Comments: I called to schedule to have them come out and look at my AC that was running, but not cooling. The owner was in the area, so he was able to stop by a few hours later. Turns out that my 17 year old AC unit had rusted a good bit, and one of the wires burned/melted. He spent time to carefully clean contacts, replacing them when necessary, and thoroughly test the system inside and out. After quite a while (and practically re-wiring the outside unit) he determined that the compressor motor was likely frozen. He priced out a few different units, and only charged 65$ due to the problem not being resolved (he spent well over 90min). He even offered to cap a few gas lines that I had asked about that were near the cooling lines. After talking to my wife I called him back and agreed to purchase an upper range unit. He called me back the following day, and asked if he could come out and check 2 things that had occurred to him. He came out, and within 15 min had the AC working. He then spent the following hour capping the gas lines anyway. When everything was done he charged me an additional 100$ for the time and parts used the day before, as well as the hardware to cap the pipes, and a small amount of the labor. That is right, he passed up a $2,600 sale to do the right thing, and did the odd extra work even though he wasn't going to be replacing cooling lines in the area. I can't say enough good things about how he is running his business!

Work Description: The fan on my central air compressor stopped spinning and the unit was making an awful buzzing sound. It was 90 or so degrees when the unit stopped working and I needed it fixed ASAP! I called Dana early in the morning and left a message. He promptly returned my call and advised that he could be at my house within a half hour. Dana arrived less than thirty minutes later and was able to quickly diagnose the problem. His extensive knowledge is evidence that he's been doing this for quite some time. I asked him about it and he's been in this business for 20 or so years. It turned out that the fan motor and capacitor were burned out and needed replaced. I had a feeling that this was the case. Dana provided me with a fair estimate and I agreed for him to perform the work. Dana made some calls and was able to get the needed parts. He was back within the hour and conducted the repair work. He provided me with warranty information and gave me some decent tips on how to make my furnace/ac running more efficiently. He also gave me some background information on the government's tax credit program. Dana is honest, professional, and friendly. I will be calling him for my future HVAC needs. I highly recommend Cleveland Comfort Solutions.

Comments:

Work Description: AC unit.

Comments: Dana came out at 10pm to help with our AC problem.. It was the hottest night of the year and we have a newborn in the house-Dana solved the problem within the hour. I know of very few people in this line of work that are as punctual as Dana was.

Work Description: Fixed Central Air Unit

Comments: Dana was fantastic. He was on time, provided efficient service. He was very pleasant, patient and very informative on how to maintain the equipment. I will refer him to several people I know looking for dependable and professional service. Dana is that person.

Work Description: Repair Central Air unit

Comments: Dana, was very informative and courteous. He showed 15 minutes ahead of schedule and went above and beyond to make sure that our problem was resolved.

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Work Description: Repaired hot water tank by replacing dip stick and serviced furnace

Comments: Dana did an excellent job and was a pleasure to work with. He was extremely fast with his follow up and very punctual. Dana is very friendly and takes the time to explain the how the issue occurred and what is needed to resolve it. I highly recommend his work and I plan to call him for all my heating, cooling and water heater needs!

Work Description: Install a new furnance.

Comments: When I received the estimates (two for two brands of furnance) they broke down exactly what was going to be done so I could understand it. Dana answered any questions that I had, and helped with financing. He was very prompt and courteous. When he was done for the day he explained what was done and what still needed to be done and cleaned up.

Work Description: Dana has worked on several projects for me over the last two months on three properties. He has provided maintenance and repair services on furnaces, as well as provided violation correction services for electrical items cited by city inspection. He is very thorough and competent.

Comments: All work was done in an efficient and timely manner. I would and will recommend Cleveland Comfort Solution to anyone in need of HVAC and electrical services

Work Description: I came home from work pretty late at night and my pilot light would not stay lit and it was FREEZING in my house.

Comments: I did not expect anyone to come out so late to help me out and they showed up to save the day! I'm always weary of inviting strangers into my home but they were very polite, straightforward, and trustworthy. They were also a lot cheaper then everyone else I called to come out that late at night! They made me drop all insecurities I had. If I or any of my friends ever have any problems I will go through Cleveland Comfort Solutions!

Work Description: Furnace / thermostat repair

Comments: My newly installed programmable thermostat dropped to 32 degrees on Friday night and stayed there all weekend in frigid February. I called Dana first thing Monday morning and he was at my house within an hour and installed new wiring (the old wiring casing was crumbling in the wall) and had the thermostat back in service in no time. He was extremely professional and I wouldn't hesitate to recommend him to anyone. I wouldn't consider calling anyone else.

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Comments: Punctual and very thorough

Work Description: My furnace was not coming on as it should according to the temp. set on the thermostat. He determined the problem was the thermostat and promptly replaced it.

Comments: Not only did he fix the problem with the furnace, but he also spent time on the phone with the home warranty company to make sure they would cover the charge for the replacement of the thermostat (which they did).

Work Description: Furnace Blower was working on Auto, had to turn furnace off and back on to start the heat to blow again.

Comments: Cleveland Comfort Solutions was responsive to our call that morning and within hours they had an Techician at our home (Dana) very knowledgeable. He explained everything in details what the problem was and what needed to be done in order to fixed it. The work was done and completed in a very professional manner and I highly recommend Cleveland Comfort Solutions to my Family and Friend and Business.

Work Description: Furnace repair

Comments: My furnace blower stopped working in a cold winter day at Cleveland. Mr. Dana came in at late night 10:00pm and returned the very early next morning to fix it right away. The whole process is so smooth. Dana impressed me with his professional insight, and more importantly being putting his feet in my shoes, hard working and very friendly and sincere! He would always be my first choice if any furnace and AC issue pop up.

Work Description: Complaint: Furnace blower was working continously even when the thermostat was changed to automatic.

Comments: Dana was not that familiar with the new furnace but he continue to analyze the functioning of the furnace until he found out what was causing the problem. He remove the control board and took the time have it replaced because the control board was under factory warranty. He also installed the new thermostat. He is very professional and at the same time care about people and their problems. I highly recommend him.

Work Description: Repair of furnace (diagnosis and replacement of cracked ignitor)

Comments: Cleveland Comfort Solutions was extremely prompt, getting a technician to my home within an hour (on a Friday) from when we spoke on the phone about my furnace not working. The technician was very respectful of my home (even taking off his shoes) and was quick and efficient in finding the problem. He was knowledgeble about the unit and the parts required to fix it. Additionally, he was cheerfully willing to take the time to answer all my questions, even though some were about functions of other parts of the unit and about maintenance and care. I can't speak to the price of services, since it was efficiently handled between the company and my home warranty, and the company accepted my service fee check without any issues. Even though the problem turned out to be a small one, I was expecting a big, bothesome, weekend-ruining experience, so I was STUNNED by the prompt, effectuive and amiable service that we recieved from Cleveland Comfort Solutions, and I would absolutely recommend them to my friends.

Work Description: cleaned furnace,changed filter,checked thermostat,put new pipe on gas line for hot water tank. checked furnace completely.

Comments: Dana was very professional and neat and clean. He was very good at informing me of what he was doing. I would rrecommend him to all my friends and relatives. I would have him rreturn any time I need service.

Work Description: SERVICE MULTI PROPERTIES FOR OUR COMPANY SERVICE AND REPAIR FURNANCE AND AIR CONDITIONING.

Comments: VERY VERY GOOD WORK, AND GREAT CUSTOMER CARE .

Work Description: Furnace and Central air breaksown

Comments: Great Service, On time and overall outstanding professionalism!

Work Description: Many repairs in many locations

Comments: Dana has performed many different repairs on various buildings. The repairs are for Dialysis Clinic HVAC units. Every repair was professionally done.

Work Description: Replace water heater.

Comments: Dana, Cleveland Comfort Solutions, was professional while winning the project as well as during the installation. Dana and the installer were professional, polite, and considered of my time. They installed the water heater and promptly cleaned up behind themselves, even cleaned the floor. Cleveland Comfort Solutions served as a subcontractor on multiple house rehabs that I was responsible for hiring the subcontractors. Dana, Cleveland Comfort Solutions, was prompt, arrived when they said that they would, installed according to the purchased order, and reasonable in cost.

Work Description: Replacement of air conditioner and furnace

Comments: Cleveland Comfort Solutions did a good job explaining my options, the prices and various benefits of each system. The installation was correctly done. My neighbors had to have their company return for a number of issues identified by the city inspector. My inspection passed the first time with the inspector saying that I had a nice job.

Work Description: Diagnosis and replacement of faulty secondary heat exchanger, multiple visits

Comments: Dana was FANTASTIC! Very prompt, polite, professional, clean, and it seemed like we got a lot more than we paid for! Would definitely recommend him and this company to friends.

Work Description: Inducer motor jammed

Comments: I came home this week from work and noticed that my house was a bit cold. I realized that something was wrong when I only heard a hum when the furnace was supposed to turn on. I called this company based on a friend's referral and they came over immediately. The service tech was friendly, asked a few questions, and already had an idea of what the problem was. He was explaining the different parts of my furnace and explaining their function as he diagnosed the problem. It turns out he was right and he pulled a large dead bird out of the inducer motor! He did the job and pulled it out like a real pro. A little over an hour after I called, we fired it up and it was all solved. HIGHLY recommended!

Work Description: changed filter and fixed thermostat

Comments: Dana got here when he said he would and was very professtional about his work. He had to crawl under my house to get to my furnace and did not complain about it. He went and got me a new filter and put it in. I would certanly call on him again. Also he is very polite.

Work Description: service/furnace repair

Comments: Dana was very professional. It was a snow storm that day and he kept me informed about any delays that would keep him from arriving at the appointed time. I have a duplex and both thermostat needed replacing. He had the proper equipment with him and he installed them right away. After he left I had an additional problem and Dana returned and troubleshooted the problem and everything is working fine. I will certainly recommend this company again.

Work Description: service/repair furnace

Comments: "Dana was extremely professinal, thorough,timely, hard working, and honest. He explained exactly what the problem was and provided me options. He was also great to my little girl! Thank you Dana and warm thought go to you!"

Work Description: Central A/C -Servcice/Repair

Comments: "Quick and reliable service."

Work Description: Central Air Cleaner -Repair/Serivce

Comments: "Very prompt,friendly, professinal service."

Work Description: repair/service furnace

Comments: Dana was very prompt. He was extremely helpful and generous in helping to fix my furnace even though I had only called for a cleaning for the winter. He was done in the amount of time he said he would, so I could make it back to work on time. "

Work Description: service/repair furnace

Comments: "I was very pleased with Cleveland Comfort Solutions. Dana, the owner even came out on an emergency basis and fixed my furnace temporaily and then came back the next day and put in new part needed. Extremely helpful and very professinal. I will definitely use them again."

Work Description: repair /service furnace

Comments: "I would not hesitate to use Dana for any Air condition or Heating problem I could have in the future. Dana is a professinal!!"

Work Description: Central A/C repair/service

Comments: "I had requested AC repair service from an another company and they were going to charge me more than $600 for diagnosis and repair. I found Cleveland Comfort Solutions via Service Magic and gave them a call regarding my AC unit issue. They were very responsive and came out the same day to check out the problem. They agreed not to charge for service cost and also completed the same work for $250. I came home after work and they explained the work they did and helped me understand the zonal setting in my home. I was impressed with thier professionalism and customer care. I would highly recommend Cleveland Comfort Solutions for AC work."

Work Description: replace furnace and add a/c

Comments: "Dana was Awesome!!!!!! He worked around my chaotic schedule and did a beautiful job. He answered all my dumb questions and helped me make an informed decision. He was the cleanest contractor I used on this project. Even the inspector was impressed with his installation. We have 3 other properties and I have asked Dana to do all of the maintenance on those as well. Thanks again Dana!!!!!"

Work Description: repair/service furnace

Comments: "Very quick to respond and great service. I highly recommend!"

Work Description: repair/service furnace

Comments: "I would recommend this company to my friends because the contractor came out, and tried to do all that he could in order to fix my furnace. He explained all the things that he was doing in order to test and try to resolve the problem."

Work Description: Central Humidifier-Install/replace

Comments: "Did a great job for a fair price. I would highly recommend Cleveland Comfort Solutions. Thanks again."

Work Description: service/repair furnace

Comments: "Cleveland Comfort Solutions was easy and convenient to work with. My husband and I have several rental properties that we manage. it can be a chore with logistics scheduling for contractors and tenants. Cleveland Comfort responded quickly to the service call and coordinated every aspect of the work with both myself and the tenants.I would highly recommend them to anyone in need of HVAC services."

Work Description: repair/service furnace

Comments: "Brant was very professional and informative."